Do you have a loss of hearing?

If you’re wondering, you can find out with a free hearing screening performed by one of our audiologists. It takes only 15 minutes, and screenings are painless. Not all losses of hearing require treatment — most adults lose some hearing as they age. But clinically-significant losses should be treated to preserve your ability to communicate and lower the risks of falling and developing dementia triggered by hearing loss.

You can hear life to the fullest again

Our 4-step process for regaining your hearing ensures your investment in hearing aids not only performs to your expectations, but also saves you time and money.


Step 1 - Hearing Screening

This free, 15-minute office visit determines the amount of hearing loss you have if any.

Your audiologist with discuss the results with you and recommend any follow-up actions. For example, it is always smart for adults 60 and older to schedule an annual hearing screening.

To schedule your screening, call 708-599-9500.


Step 2 - Hearing Analysis

Suppose your hearing screening reveals a clinically significant hearing loss. In that case, a comprehensive hearing analysis is needed to diagnose the type and extent of the hearing loss.

A comprehensive hearing analysis takes approximately an hour to complete.

After this, you’ll discuss the sound environments and activities you experience so your audiologist understands your lifestyle and the typical hearing challenges you encounter.

If your hearing loss is treatable with hearing aids, then your audiologist will review the types, styles, and prices with you. Having a choice of hearing-aid brands and models is vital because there are many performance qualities and features to consider.


We offer a wide range of high-performance brands and models so you can be confident we will find the right match for your needs. We partner with the top digital, hearing-aid designers — Oticon, Widex, Phonak, ReSound, Siemens, Starkey. Choice makes certain that you get the right hearing aids for your specific needs.

The next step is a deposit on your hearing aids. We will also forward your hearing analysis to your physician to be sure you are medically fit for hearing aids.


Step 3 - Hearing-Aid Fitting

About two or three weeks after your hearing analysis, your audiologist will “fit” your hearing aids. When audiologists fit hearing aids, they tune the digital intelligence of hearing aids to match the hearing analysis and lifestyle demands of the user.

Next, your clinician, with your help, will thoroughly test your hearing aids to be sure you get the performance you expected. At this time, the balance owing on your hearing aids is due.


Step 4 - Hearing with Confidence

Our service plan gives you a 45-day hearing-aids trial. During this time, your audiologist will fine-tune your hearing aids to make sure you get the hearing you expected, and answer all your questions and

What happens if I’m not satisfied?
If you’re not satisfied, you can return your hearing aids within the 45-day trial period. You will receive a refund excluding the cost of the professional services (the time spent with you during the trial period). Any accessories purchased (e.g., batteries, ear-mold impressions) are not refundable.

What about ongoing service costs?
Generally, the first year of visits for care, instruction, and repairs are included in the cost of mid-level hearing aids and for the first two years of high-performance hearing aids. Your audiologist will carefully review the service details of your hearing aids with you.

Do hearing aids require semi-annual maintenance?
Yes. There is no charge for this service if your hearing aids are under warranty. If they are out of warranty, there will be a charge for maintenance and any required

Our Audiologists

Elizabeth Abbs, Au.D.

Palos Hills Office | 708-599-9500 | Email

University of Illinois, Champaign-Urbana, B.S.
Northwestern University, Au.D.

Christine E. Bartelt, Au.D.

Crest Hill office | 630-633-5060 | Email

University of Arizona, B.S.
University of Arizona, Au.D.

Nicole N. Kreps, Au.D.

Palos Hills Office | 708-599-9500 | Email

University of Illinois, Champaign-Urbana, B.S.
Washington University, M.S.
Arizona School of Health Sciences, Au.D.

Tom Wardzala, Au.D., P.A.S.C.

Palos Hills office | 708-599-9500 | Email

Northwestern University, B.S.
Northwestern University, M.A.
Arizona School of Health Sciences, Au.D.
American Board of Audiology, Pediatric Audiologist Specialty Certificate

Christina Woodall, M.S., CCC-A

Crest Hill office | 630-633-5060 | Email

Radford University, B.S.
Radford University, M.S.

She was very kind, very sweet, and she knew what she was doing.

Emily S. of Calumet City, IL

Very down to earth and put things in terms that were easy to understand. Very sweet and nice too.

Brandon K. of La Grange, IL

They were very kind and patient with me.

Laura K. of Lemont, IL

Very informative! They did a great job, in a very timely manner.

Bernard E. of Orland Park, IL

They were able to accommodate us and give us an appointment the day we had asked for. We thought that was just great! The facility was clean, it was pleasant, the doctor was thorough. It was a blessing!

Eric P. of Palos Hills, IL

The doctor took good care of me.

Tina F. of Willowbrook, IL


The facts of hearing loss: causes, consequences, and effective treatments.
The relationship between dementia and hearing loss you need to know.
Learn the basics of this debilitating disease to reduce your risk of developing it.
Learn what OSHA requires and how we protect your employees and keep you in compliance.
Visit our Resources page to learn more about speech and hearing development, disorders, and treatments.
Stay up to date with the latest clinical developments and speech-and-hearing research from around the world.

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Sertoma Speech & Hearing Centers is a 501 (c)(3) dedicated to speech and hearing healthcare.

© 2021, Sertoma Speech & Hearing Centers


Crest Hill office - 630-633-5060
Palos Hills office - 708-599-9500